AI CHATBOT SERVICES
AI Chatbot Services for Guided Customer and Lead Conversations
An AI chatbot should help a visitor get the right answer or take the next step, not trap them in a generic conversation. Instalogic designs chat experiences around approved knowledge, lead capture, support flows and integration with your existing systems.
Marketing and technology, one team.
ILLUSTRATIVE PHOTOGRAPHY- 01Lead capture
- 02Qualify the enquiry
- 03CRM integration
Years of Digital Experience
Websites, marketing and technology
Marketing and Technology Together
From recommendation to implementation
Client Experience Across Markets
Bangladesh · Canada · USA
Data-Driven Marketing
Priorities, reporting and what changes next
WHAT YOU GET
What This Service Includes
- Website AI chatbots
- Knowledge-base / RAG chatbots
- Lead qualification
- Customer-service guidance
- CRM and email handoff
- Conversation analytics
- API integrations
- Website AI chatbots
- Knowledge-base / RAG chatbots
- Lead qualification
- Customer-service guidance
- CRM and email handoff
- Conversation analytics
- API integrations
- Website AI chatbots
- Knowledge-base / RAG chatbots
- Lead qualification
- Customer-service guidance
- CRM and email handoff
- Conversation analytics
- API integrations
- Website AI chatbots
- Knowledge-base / RAG chatbots
- Lead qualification
- Customer-service guidance
- CRM and email handoff
- Conversation analytics
- API integrations
- Website AI chatbots
- Knowledge-base / RAG chatbots
- Lead qualification
- Customer-service guidance
- CRM and email handoff
- Conversation analytics
- API integrations
- Website AI chatbots
- Knowledge-base / RAG chatbots
- Lead qualification
- Customer-service guidance
- CRM and email handoff
- Conversation analytics
- API integrations
- Website AI chatbots
- Knowledge-base / RAG chatbots
- Lead qualification
- Customer-service guidance
- CRM and email handoff
- Conversation analytics
- API integrations
Conversation design
Define the Conversation First
We start by identifying what the chatbot should and should not do.
Typical goals include answering common questions, guiding visitors to the right service, capturing a qualified lead, supporting customers or retrieving information from an approved knowledge base.
Knowledge and RAG
Knowledge and RAG
For knowledge-based chatbots, we can use retrieval-augmented generation so answers are grounded in approved website content, documents or structured data. The knowledge source and update process matter as much as the model.
- 01Approved website content
- 02Documents
- 03Structured data
- 04Retrieval-augmented generation
Safety
Safety, Accuracy and Limits
We define restricted topics, fallback responses and escalation paths. The chatbot should not invent policies, prices or commitments. For high-impact conversations, a human review or handoff is safer than unrestricted generation.
- Restricted topics
- Fallback responses
- Escalation paths
Handoff
Lead Capture and Handoff
The chatbot can collect relevant details, qualify the enquiry and pass the lead into a CRM, email workflow or human handoff. We keep the transition clear so users know when they are speaking with automation and when a person takes over.
- What can an AI chatbot do on our website?
- It can answer approved questions, guide visitors, capture leads, qualify enquiries and hand conversations to a person or another system.
- A person takes over
- Person
Measurement
Measurement
Useful metrics can include conversation completion, qualified leads, handoffs, unanswered questions, containment rate and the topics that most often require human support.
- Conversation completion
- Qualified leads
- Handoffs
- Unanswered questions
- Containment rate
- Topics that most often require human support
AUTOMATION PROCESS
How We Build Reliable Automation
- 01
Map how a lead enters and moves through the business.
- 02
Define triggers, expected outputs and ownership.
- 03
Connect existing systems through APIs or n8n where needed.
- 04
Keep human review where errors could affect customers.
- 05
Measure response, handoff and completion.
What the audit reviews
- 01Marketing automation
- 02AI marketing workflows
- 03CRM workflow automation
- 04AI chatbots
- 05Lead qualification
- 06Email automation
- 07n8n / API integrations
Illustrative outline · your audit is written for your business
FREE MARKETING AUDIT
Free Marketing Audit
The free audit looks at this service against your current setup. The list is the service scope, not a score.
FEATURED WORK
Proof still to be supplied
No verified client result is published for this service yet.
Illustrative photography · not the actual Instalogic teamWHY INSTALOGIC
Strategy before another list of activities.
14+ years of digital experience
Websites, digital products, marketing and technology for more than 14 years.
Marketing and technology, one team
Tracking, landing pages, technical SEO and CRM work are implemented here, not just recommended.
Progress you can see
Clear priorities, reporting, regular progress meetings and goals we can measure.
Strategy before activity
More ads and more posts do not mean better marketing. We do the work most likely to move the goal.
QUESTIONS
Questions About AI Chatbot Services
Answers from this service page.
What can an AI chatbot do on our website?
It can answer approved questions, guide visitors, capture leads, qualify enquiries and hand conversations to a person or another system.
Can the chatbot use our own documents?
Yes. A knowledge-based chatbot can retrieve information from approved content or documents when the solution is designed for that purpose.
Can it connect to our CRM?
Yes, when the CRM provides an integration path. Lead details can be passed into marketing or sales workflows.
How do you prevent wrong answers?
We define knowledge sources, instructions, restricted topics, fallback behavior and escalation. No generative system is perfect, so high-risk topics need stronger controls.
Can you analyze chatbot conversations?
Yes. Conversation topics, handoffs, unresolved questions and lead outcomes can help improve the knowledge base and flow.
LET’S FIND THE NEXT OPPORTUNITY
Let’s Find Your Next Growth Opportunity
You don’t need another list of activities. You need to know what is working, what is holding growth back, and where to start.
What is already working.
What is losing the opportunity.
The first useful change.